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Shipping Options



Detailed Shipping Information





Shipping to Continental USA

Shipping to Hawaii, Alaska, and Puerto Rico

Shipping within Canada

International Shipping (Outside of North America)



  • We ship orders within one business day. Orders received after 3:00pm EST are shipped the following business day.

    Any possible exceptions will be noted in the "Availability" section of a tube's description. You will receive email from us if there is a delay, and you will receive an email when your order ships.



    All our shipping is flat rate in USA regardless of order size with a few exceptions. Exceptions include large or heavy products which may incur an additional surcharge. The surcharge will be included with the total shipping cost shown on the checkout page.


  • The courier we use is FedEx. All FedEx shipments are fully insured, traceable and guaranteed to arrive in the specified time. Exceptions to this are adverse weather delays or customs / security issues. Refunds are not issued for these delays. These are rare events and will be indicated in the FedEx tracking information.



    For the most flexibility, we encourage you to sign up with FedEx Delivery Manager.  This free FedEx tool allows you to control the delivery time, provide a signature online, update address, and much more.



  • Please note that FedEx will charge a $13 service fee for address corrections made once your order has shipped. Please be careful to provide accurate shipping information when you order. You can contact us to make any corrections needed before your order is shipped.









  • Shipping to Continental USA:

    Prices shown are in U.S. funds and approximate. Exact prices will be shown when you make your order.



    Prices are in U.S. funds.
    Continental

    USA

    FedEx Priority:  Next business day guaranteed (Insured and Trackable)

    $25.95

    FedEx 2-Day:  2 business days guaranteed (Insured and Trackable)

    $15.95

    FedEx Economy:  3 to 7 business days guaranteed (Insured and Trackable)

    $9.95

    Air Parcel Post:  P.O. Boxes should use this method.  (Typically 1 to 3 weeks, Not Insured or Trackable)

    $8.95





    Shipping to Hawaii, Alaska, and Puerto Rico

    Prices shown are in U.S. funds and approximate. Exact prices will be shown when you make your order



    Prices are in U.S. funds.
    HI, PR, and AK
    FedEx Priority:  2 business days guaranteed (Insured and Trackable)
    $39.95

    EMS:  3-5 business days typically (Insured and Trackable)
    $29.95

    Expedited Parcel:  7-10 business days typical (Insured and Trackable)
    $19.95

    Air Parcel Post:  P.O. Boxes should use this method. (1 to 3 weeks, Not Insured or Trackable)
    $8.95





    Shipping within Canada

    For Canadian orders the shipping prices are based upon your postal code and are calculated and presented at checkout.



    Prices are in Canadian funds.
    Canada
    FedEx Priority:  Next business day guaranteed (Insured and Trackable)

    Shipping rates are calculated at checkout

    FedEx Ground:  2-5 business days to most major cities (Insured and Trackable)

    Shipping rates are calculated at checkout

    Canada Post Xpresspost:  1 to 3 business days to most major cities (Insured and Trackable)

    Shipping rates are calculated at checkout

    Canada Post Expedited:  2 to 7 business days to most major cities (Insured and Trackable)

    Shipping rates are calculated at checkout





    International Shipping - Outside of North America

    International: Once we receive your order, we will email you with your shipping options and costs. At that time you can choose what shipping method you prefer or you can cancel the order if you do not wish to proceed. We do not process your credit card for your order until it is ready to ship. We will attempt to email you twice; if no response is received we will attempt to ship using the best method for order size and value. If you wish to cancel your order you must email to request cancellation.

    Approximate International Air Parcel Post shipping cost for an order of four power tubes and four preamp tubes: $22 USD. We will e-mail confirmation of cost and options before shipping the order.