How do I complete my online order? (The space below contains a brief Flash movie about online ordering. If you don't have Flash, it will download automatically). Click the Add to Basket buttons that appear on product pages to fill your Shopping Basket. Click the Show Basket link that is found at the top right of every page (you can see it right beside the Info link on this page) to see the items in your Shopping Basket. When you are done shopping, you must Check Out to give us your address and billing information. Click the Check Out button to complete a checkout: - enter your shipping information, - continue to the billing information page and once everything is filled in again, review your order and then click the Send Order button and your order is complete. If you've entered your email address correctly, you will immediately receive a confirmation email and then a final email when your order has been shipped. You will never receive another email from us unless we need to communicate with you about your order (see our Privacy Policy). Where do I find out about shipping, taxes, and your privacy policy? Our info page contains everything you need to know to complete your order. What do you do to make sure my credit card information is secure? Our store is built using Yahoo! Store, and the server where all credit card information is entered is run by Yahoo!. Once we receive the orders from Yahoo!, they are never stored on a computer that can be accessed through the internet. All of the information you enter on our site is sent by your browser with a secure connection. How do I place many different items into the shopping basket? You use the "Add to Basket" buttons found on every item's page to put it into the basket. When viewing the shopping basket you can click the "Keep Shopping" button to return to the store. You can then click more "Add to Basket" buttons for the additional items you want. When you're done shopping, click the "Check Out" button to finish your order on the secure payment and address information pages. Are all your prices for single tubes? No. Most audio power tubes are sold as matched pairs, so the prices for these tubes are actually for two tubes. The price will be clearly marked on the tube's page when it is for a matched pair. Why do you match power tubes? You can learn why we match power tubes on this page. |
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